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The Essential Factors to Consider When Hiring a Computer Repair Shop in Raleigh

By on March 8th, 2023 in computer repair

Like most people, your computer is probably a part of your daily life. Whether you use your computer to work from home, stream your favorite shows, or just check your email, when said computer malfunctions in any way, it’s generally a frustrating and stressful experience. Yet, it doesn’t have to be. When you have a problem with your computer that you can’t troubleshoot by yourself, it’s important to find a reliable and trustworthy computer repair shop to fix the issue. And with so many businesses in Raleigh relying heavily on technology, it can get overwhelming trying to pick out the perfect computer repair shop.

Here are some important factors to consider when hiring a computer repair shop in Raleigh.

Experienced Technicians

When you’re looking for a computer repair shop in Raleigh, arguably one of the most important things you want to look for is the experience and knowledge of the technicians at each shop. Make sure that wherever you go, the technicians have a strong background in computer repair and maintenance. It’s also smart to look for shops that have been in business for at least several years and are respected within your community. The technicians should have experience working with both gaming PCs and Macbooks, as well as a variety of hardware and software issues.

Good Reputation

Along the same line as above, it’s important to research the reputation of the computer repair shop. You can look online at reviews on places like Yelp and Trust Pilot, and also be sure to ask for recommendations from friends and family. Good repair shops will have mostly positive reviews and repeat customers, will respond to negative reviews in a positive and helpful way.

Up-to-Date Certifications

You should also look for certifications from reputable organizations (and make sure they’re current). Having certifications like CompTIA A+ and Microsoft Certified Systems Engineer (MCSE) show that the technicians have had a lot of training and a solid tech background, and also give the shop more credibility. Certifications like these show that technicians are qualified to handle complex computer issues.

Good Customer Service

Another important aspect to consider when choosing a computer repair shop in Raleigh is their customer service. Make sure to look for shops that prioritize customer satisfaction and have a track record of great customer service. You’ll want a shop that has clear communication, quick service, and a positive, helpful relationship with customers.. A good repair shop should keep you informed throughout the repair process and provide a clear and detailed explanation of the issue and how it was fixed. They might even give you some tips on how to prevent it from happening again, if possible.

Warranty and Guarantees

The best computer repair shops in Raleigh offer warranties and guarantees on their work. A warranty or guarantee gives the customer peace of mind and ensures that if the same issue happens again, you can bring your computer back to the shop for a free repair. Ask about the warranty or guarantee policy before choosing a repair shop.

Fair Pricing

Of course, finding a place that has fair pricing is always an important part of choosing a computer repair shop. You should look for a shop that offers fair and competitive pricing, but keep in mind that the cheapest option is not always the best option. You’ll want to look for shops that offer transparent pricing and list out a detailed breakdown of the cost of the repair.  If they aren’t willing to break down the cost and seem hesitant to give you detailed pricing information or information of any kind, it’s probably best to keep looking.

Convenient Location

When choosing a computer repair shop in Raleigh, consider the location of the shop and if it’s convenient for you. Is it close to your home or to your work, or do you have to take a lot of time out of your day to drive back and forth? A shop that’s closer to you can save you transportation money and most importantly, time.

Why Choose Advanced Technology Solutions

Finding a reliable computer repair shop can be stressful, but it doesn’t have to be. If you take into consideration all of the points listed out above, it can really help you find a reliable and trustworthy repair shop that can quickly and efficiently fix your computer issues.

If you’re looking for a shop you can trust, Advanced Technology Solutions is here for you. We not only have a strong team of technicians, but we’re also committed to building strong relationships with our customers and neighbors. We know that when technology breaks it has a real impact on your daily life, so we take the time to understand what you need and how to help you as quickly as possible.

We’re not limited to Raleigh, as we handle computer repair, console repair, and cell phone repair in Cary, NC, and beyond. We offer many services, all with the same high degree of skill. We’re here to help with your technology needs. Give our services a look today!

Gaming PC Repair

By on February 21st, 2023 in Services

A gaming PC is an essential object to a gamer. Often these pieces of equipment are custom modified by their owners to be powerful computers capable of handling the most robust games on the market. These have graphics cards with the power to process the visuals of MMORPGs. They also have vast memory far above the standard levels of a regular PC or laptop.

What Are the Common Issues Gaming PCs Face?

Gaming PCs and laptops might be specialized machines, but their problems are similar to any other device. These are just some of the issues facing gaming PCs. 

  • The graphics card often struggles or stops working 
  • The motherboard, the central technology in the PC, ceases to function and can require replacement
  • A power supply might suddenly short out
  • The hard drive fails to boot up
  • Viruses will wreak havoc upon a machine
  • The RAM stops working or needs replacing

These are all issues that require gaming laptop repair or gaming PC repair. While all of these can be a significant burden to the serious gamer, the excellent news is a quality repair shop like Advanced Technology Solutions knows how to restore or even upgrade your computer.

The Best Repairs for Gaming PCs

Gaming PC repair takes many forms, all of which will maximize the power of your machine. Repairs require specialized knowledge, which a quality technician has. Here are just a few of the top maintenance for gaming PCs. 

One of the central gaming computer repairs is restoring your PC to operate the fastest. This can take the form of upgrading the RAM, installing more RAM, or replacing faulty RAM. A professional will also handle tasks like virus and malware removal to ensure the computer runs smoothly. 

Replacing the graphics card can be more complicated than expected, and a professional will ensure it is done correctly. A quality shop will install a new card within hours. 

But nothing is more important than replacing a motherboard. This highly sensitive gaming PC repair is critical to ensuring your computer can function correctly. This repair must be carried out by a professional as improper repair will increase the damage to the machine and put the user at risk for an electrical shock. 

Advanced Technology Solutions

Advanced Technology Solutions is proud to be the leading computer repair shop in the triangle area. Located in Raleigh, NC, we’re pleased to handle everything from PC repair to phones. We’ll upgrade your computer to make it run like new. We also offer preventative measures like virus prevention software. Whatever it takes to make your PC run, we’ll do it. Explore our services today.

iPhone Repair

By on February 18th, 2023 in Services

The screen cracks, the battery dies, or the camera quits working; many things can go wrong with an iPhone. Though phone repair places abound, the drive to get a new phone often comes to mind. For example, iPhone screen repair in Raleigh, NC, is often even more straightforward than a new phone. A repair is an option that you should consider. 

One thing to remember with iPhone screen repair in Raleigh, NC, is that time is of the essence. A quick fix can become a much more significant problem. For example, a tiny crack will spread into something severe. A port that might need cleaning can become permanently damaged. A quality phone repair shop will help prevent a snowball effect. 

Why Should You Get Your Phone Repaired?

Repairing your phone is cheaper than running out and getting an entirely new phone, generally costing a quarter to a third of what a replacement would. Repairs are also focused, which saves you the trouble of getting an entirely new phone when only one thing might be wrong with a phone. Fixing your phone prevents waste, which is especially important as phones often involve rare or toxic materials. iPhone screen repair in Raleigh, NC, will have an environmental impact worldwide

What Are Some of the Most Common Repairs?

Cell phone repairs take many forms. Here are some of the most common maintenance possible for an iPhone.

  • Cracked screens often seem like the end of the phone, but they’re usually the only problem a phone has, and with a quality shop, repairing the screen is possible within hours
  • Water damage, which can be a short or water trapped in the screen, is straightforward to fix
  • Damaged battery ports prevent charging but are easy to replace quickly, saving you the cost of a new phone
  • Batteries die within years but can easily be replaced
  • Cameras can be replaced, allowing you to keep snapping shots
  • If we can’t fix the phone, the data can be recovered and placed on a new phone

All of these repairs are simple and fast, with a cost below the price of a new phone.

Who We Are

Advanced Technology Solutions knows nobody wants to go through the hassle of buying a new phone and setting it up. We offer various options, including battery replacement, data recovery, and iPhone repair in Raleigh, NC. We’re not limited to Raleigh, as we handle cell phone repair in Cary, NC, and beyond. 

We also handle various PC, console, and mac repairs. We offer many services, all with the same high degree of skill. We’re here to help with your technology needs. Give our services a look today!

Macbook Repair

By on February 14th, 2023 in Services

Macbooks are often the lifeblood of people working from home or simply in their daily life. MacOS and its products hold high regard in the business world, so having your Macbook in top shape is a must.

The Pains of Macbook Damage

It can be a real pain having your Macbook face damage, which comes in many forms. Sometimes the machine gets dropped, and there’s physical damage. Sometimes something gets spilled on a Macbook, causing water damage. Damage can take the form of the entire machine needing a look, or maybe it’s just the screen or keyboard.

The Advantages of a Professional Repair Service

For a knowledgeable user, it’s tempting to undertake the repairs yourself or even have a friend do it. But these machines are a challenge with a complicated level of work to get it right. Properly repairing a Macbook requires specialized knowledge, so it matters to find an expert in the field of Macbook repair.

There are several advantages to going directly to a Raleigh Mac repair shop specializing in the field. Specialty shops provide a clear explanation of what your machine needs and will give you a quote and a time estimate you can trust. Quality technicians with the expertise you need will work on your device. Hiring professional repair will help extend the machine’s life, eliminating the need for a costly replacement.

A qualified repair technician’s work will make your machine work like new. For this reason, seeking out a strong shop is a must. 

What Are Some Important Repairs?

Advanced Technology Solutions is proud to be one of the leaders in Raleigh Mac repair. We offer a wide range of repairs to keep your machine in shape. Here are just a few of the best we can provide for you:

  • Virus and malware removal will eliminate that pesky program that’s keeping your computer from working at its best
  • To start from scratch or upgrade your computer, we can reinstall the operating system
  • A backup of the hard drive ensures that no data will ever be lost 
  • Macbook water damage repairs, such as replacement of the motherboard or the logic board
  • Macbook screen repair, price includes covering this complex service and parts at a sum that matches your budget
  • Quality diagnostic work to ensure you get the work you need, but never more

These services ensure you’ll get the work you need at the price you deserve. 

Who We Are

Advanced Technology Solutions is proud to offer the best repair work in the region. We are proud to be a local shop based in Cary, NC. It can be uncertain sending your machine away for repair, but Raleigh Mac repair ensures it stays close and local. We serve towns throughout the triangle area, including Apex, Cary, Morrisville, and Raleigh. If it’s a repair you need, contact us today!

Why Micro Soldering Your Motherboard Is the Best Repair Option

By on December 29th, 2022 in Micro soldering

Every year, technology gets more and more advanced. These advancements have created a trend of making devices—especially smartphones and tablets—smaller and smaller. It seems the shape and size of smartphones are becoming thinner with each updated model. That is where micro soldering comes into play.  

While having an incredibly powerful piece of technology right at the tip of your fingers is beneficial, these changes have made repairing technology more difficult. Brands have changed the integral parts of their products to be more compact, complex, and integrated. This integration, however, has done away with the old method of attaching each component separately from each other.

A few years ago, charging ports, graphics processing units (GPUs), central processing units (CPUs), and more were modular components with the purpose of being easier to replace. This is no longer the case. These components are attached to the motherboard of these devices, making repairs much harder–but not impossible. This is a specialized technique used to repair or even replace these small integrated components on a motherboard. This soldering repair technique is the most beneficial solution for damaged devices like smartphones, laptops, and tablets. 

What is Micro Soldering?

Micro soldering is a specialized skill that has become more relevant in recent years. This technique requires expertise in technology repairs and access to specially designed soldering tools. Micro soldering can be used to fix many problems, even down to laptop motherboard repair. In simple terms, micro soldering is similar to welding, just much less explosive. 

Micro soldering is the process of attaching very tiny component pieces to a motherboard using a filler metal that acts as a binding agent for wires and other metal components. Soldering metal is advantageous because it has a lower melting point than the components preventing them from being damaged. This repair technique allows you to replace pieces of a motherboard instead of purchasing a new motherboard which is costly.

Specialized tools are required for micro soldering motherboard repair. The tools needed for this are a specialized microscope, micro soldering iron, hot air gun, micro soldering multimeter, micro-tweezers, appropriate software, and solder material. A microscope is needed because the components of a motherboard are very tiny and typically described as being as small as a grain of rice. The micro soldering iron is similar in shape to a pencil but the tip of it heats up to melt the solder material that acts like glue to connect components to the motherboard.

A multimeter is also necessary to do a motherboard repair. This multimeter is used to detect the voltage of a component which is important to know for your own safety and as confirmation that the part is working properly. Micro soldering software is similar in that it tells you what each component is connected to on the motherboard.

Other tools—such as micro-tweezers and a hot air gun—are also essential for motherboard soldering repair. Micro-tweezers allow for better manipulation of the microscopic component pieces that are too small for a person’s hand or fingers. A hot air gun is necessary for heating up the soldering joint, warming the solder material, and desoldering.

Micro soldering is a complex technology repair technique that’s becoming increasingly in demand as technology changes to more complicated pieces. This process is also very beneficial for multiple reasons other than necessity.

Benefits of Micro Soldering

Although it is a complex process that requires expert knowledge and skills, there are various benefits to using micro soldering for motherboard repair services. These benefits include being cost-effective, having plenty of easily attained components, and faster repair times.

The main benefit of micro soldering is that it’s cost-effective. You’ll find that it’s much cheaper to buy the components needing to be repaired than it is to buy a new motherboard. Components—including resistors, capacitors, inductors, connectors, and microchips—are typically very inexpensive, ranging from a few cents to a few dollars. 

For comparison, a new motherboard generally costs a few hundred dollars with more expensive ones costing in the thousands. Doing a component level motherboard repair is much more feasible than buying a new laptop. Motherboard repair processes are also beneficial because the components are easily attainable. 

Many components (like resistors and capacitors) are made the same way regardless of brand. The specifications for these components are identical, so there are plenty for repair shops to stock up on or for you to buy yourself.

Another benefit of micro soldering is that it is much quicker than other motherboard repair alternatives. The repairs do not take as long as the shipment of a new motherboard or a whole new device. This is beneficial for both parties as the owner of the device that’s under repair can get their device back sooner and the repair shop increases revenue with satisfied customers that are likely to come back.

Common Type of Repairs

This beneficial technology repair method is used for many repairs. A few of the most common issues that can be repaired by micro soldering include but are not limited to the following:

  • Touch Screen Issues
  • Back Lighting and Display Issues
  • Charging Port Issues
  • Damaged Connector Replacements
  • Battery Component Issues

If you are experiencing any of these issues, a micro soldering motherboard repair is your best option for saving time and money. There are plenty of options available, whether you find and purchase motherboard components yourself or find a technology repair shop to do everything for you like Advanced Technology Solutions.

At Advanced Technology Solutions, we offer many technology repair services for devices such as smartphones, personal computers (PCs), laptops, and gaming consoles. We also have micro soldering motherboard repair services. We can fix common issues like audio problems, touch disease, and charging problems in Android, Apple devices, and more!

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